| Question | Answer |
| Side margins in a memo should be __________. | 1 inch
|
| | The greeting in a letter, such as Dear Ms. Stiles, is called the _________. | salutation
|
| |
| | When you send an e-mail, what should you key in the To box? | the receiver’s e-mail address
|
| |
| | Letters arranged in block format ___________. | have all parts of the letter beginning at the left margin
|
| | Which of these is a standard-size large envelope? | No. 10
|
| |
| | The __________ feature can be used to organize e-mail messages in a variety of ways, such as by date, by subject, or by name of the person sending the message. | Sort
|
| |
| | You can use the __________ feature to write yourself a reminder. | Notes
|
| |
| | Personal-business letters are commonly prepared in __________ format. | Block
|
| |
| | _________ are written messages used by employees within an organization to communicate with one another. | Memos
|
| | _________ is a letter written by an individual to deal with business of a personal nature. | personal business letter |
