| Question | Answer |
| What level of workers are most likely to be motivated from Taylor's Theory? | General Staff
|
Taylor's theory is based on the idea that staff are only motivated by...? | Money
| Why did Taylor create a new approach to motivating staff? | He felt that workers were producing much less than they were capable of
| Explain how a piece rate works | Staff are paid for each product/ service they complete- The more they complete the more they get
| What is a problem with piece rates in the modern day? | Business have to pay a minimum wage which sometimes is more than piece rates might be
| Describe Mayo's Theory | Workers need to feel part of a team in order to be motivated. The business needs to develop the employees importance
| State 3 ways a business could enact Mayo's suggestions | Involving employees in decision making, staff days, partys, team work, management 'open' meetings, Employee awards
| State one issue of employees being more aware of the inner workings of management | Any errors or issue will be highlighted allowing staff to grow frustrated
| The employees at Microsoft are more likely to benefit from... | Mayo's Theory |
