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QR Challenge: Guidance

Created using the ClassTools QR Treasure Hunt Generator

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Teacher Notes

A. Prior to the lesson:

1. Arrange students into groups. Each group needs at least ONE person who has a mobile device.

2. If their phone camera doesn't automatically detect and decode QR codes, ask students to

3. Print out the QR codes.

4. Cut them out and place them around your class / school.

B. The lesson:

1. Give each group a clipboard and a piece of paper so they can write down the decoded questions and their answers to them.

2. Explain to the students that the codes are hidden around the school. Each team will get ONE point for each question they correctly decode and copy down onto their sheet, and a further TWO points if they can then provide the correct answer and write this down underneath the question.

3. Away they go! The winner is the first team to return with the most correct answers in the time available. This could be within a lesson, or during a lunchbreak, or even over several days!

C. TIPS / OTHER IDEAS

4. A detailed case study in how to set up a successful QR Scavenger Hunt using this tool can be found here.

Questions / Answers (teacher reference)

Question

Answer

1. What is verification of responsibility?
2. What after call code would you use if a client is looking for general advice?
3. What number would you call if a client requires a foreign language interpreter?
4. How many times can a client ask for a change of responsibility during BSG application window?
5. What evidence is required to confirm responsibility for a child?
6. If additional evidence is required, what formats will be accepted?
7. How can you check if clerical interest has been raised?
8. What evidence might be required to confirm receipt of a Housing Benefit?
9. When will SPM show a payment as ‘Suspended’ in the ‘Transaction’ tab?
10. When does a client send MAT B1 form and what does it confirm?
11. What support can a carers’ centre provide to clients?
12. What action to take if the BSG payment amount is wrong?
13. What would you advise a client who want to pay back BSG?
14. How many 2018/2019 payment holidays are there?
15. When do you need to verify a pregnancy or a birth manually?
16. Can a client apply for the Pregnancy and Baby Grant before their application for a qualifying benefit is approved?
17. What is a subject access request?
18. Would you ask a client about their child’s full name and/or date of birth to check their identity (client calling about BSG)?
19. What is the unacceptable behaviour marker on SPM?
20. Are you eligible for BSG if you are 20 years old and in full-time education and are not getting a qualifying benefit?
21. What is a Social Fund Interest?
22. What questions would you ask to check if a caller is responsible for a baby?
23. What are the deadlines to apply for Sure Start Maternity Grant?
24. To qualify for BSG, on what date Universal Credit has to be awarded?
25. If you contact DWP regarding BSG enquiry after 4 pm and DWP Call Handler needs to call you back, when can you expect a call back?
26. Can a caller make changes to an account on behalf of a client?

 


Guidance: QR Challenge

https://www.classtools.net/QR/decode.php?text=What-is-verification-of-responsibility?&choe=UTF-8

Question 1 (of 26)

 


Guidance: QR Challenge

https://www.classtools.net/QR/decode.php?text=What-after-call-code-would-you-use-if-a-client-is-looking-for-general-advice?&choe=UTF-8

Question 2 (of 26)

 


Guidance: QR Challenge

https://www.classtools.net/QR/decode.php?text=What-number-would-you-call-if-a-client-requires-a-foreign-language-interpreter?&choe=UTF-8

Question 3 (of 26)

 


Guidance: QR Challenge

https://www.classtools.net/QR/decode.php?text=How-many-times-can-a-client-ask-for-a-change-of-responsibility-during-BSG-application-window?&choe=UTF-8

Question 4 (of 26)

 


Guidance: QR Challenge

https://www.classtools.net/QR/decode.php?text=What-evidence-is-required-to-confirm-responsibility-for-a-child?&choe=UTF-8

Question 5 (of 26)

 


Guidance: QR Challenge

https://www.classtools.net/QR/decode.php?text=If-additional-evidence-is-required,-what-formats-will-be-accepted?&choe=UTF-8

Question 6 (of 26)

 


Guidance: QR Challenge

https://www.classtools.net/QR/decode.php?text=How-can-you-check-if-clerical-interest-has-been-raised?&choe=UTF-8

Question 7 (of 26)

 


Guidance: QR Challenge

https://www.classtools.net/QR/decode.php?text=What-evidence-might-be-required-to-confirm-receipt-of-a-Housing-Benefit?&choe=UTF-8

Question 8 (of 26)

 


Guidance: QR Challenge

https://www.classtools.net/QR/decode.php?text=When-will-SPM-show-a-payment-as-‘Suspended’-in-the-‘Transaction’-tab?&choe=UTF-8

Question 9 (of 26)

 


Guidance: QR Challenge

https://www.classtools.net/QR/decode.php?text=When-does-a-client-send-MAT-B1-form-and-what-does-it-confirm?&choe=UTF-8

Question 10 (of 26)

 


Guidance: QR Challenge

https://www.classtools.net/QR/decode.php?text=What-support-can-a-carers’-centre-provide-to-clients?&choe=UTF-8

Question 11 (of 26)

 


Guidance: QR Challenge

https://www.classtools.net/QR/decode.php?text=What-action-to-take-if-the-BSG-payment-amount-is-wrong?&choe=UTF-8

Question 12 (of 26)

 


Guidance: QR Challenge

https://www.classtools.net/QR/decode.php?text=What-would-you-advise-a-client-who-want-to-pay-back-BSG?&choe=UTF-8

Question 13 (of 26)

 


Guidance: QR Challenge

https://www.classtools.net/QR/decode.php?text=How-many-2018/2019-payment-holidays-are-there?&choe=UTF-8

Question 14 (of 26)

 


Guidance: QR Challenge

https://www.classtools.net/QR/decode.php?text=When-do-you-need-to-verify-a-pregnancy-or-a-birth-manually?&choe=UTF-8

Question 15 (of 26)

 


Guidance: QR Challenge

https://www.classtools.net/QR/decode.php?text=Can-a-client-apply-for-the-Pregnancy-and-Baby-Grant-before-their-application-for-a-qualifying-benefit-is-approved?&choe=UTF-8

Question 16 (of 26)

 


Guidance: QR Challenge

https://www.classtools.net/QR/decode.php?text=What-is-a-subject-access-request?&choe=UTF-8

Question 17 (of 26)

 


Guidance: QR Challenge

https://www.classtools.net/QR/decode.php?text=Would-you-ask-a-client-about-their-child’s-full-name-and/or-date-of-birth-to-check-their-identity-(client-calling-about-BSG)?&choe=UTF-8

Question 18 (of 26)

 


Guidance: QR Challenge

https://www.classtools.net/QR/decode.php?text=What-is-the-unacceptable-behaviour-marker-on-SPM?&choe=UTF-8

Question 19 (of 26)

 


Guidance: QR Challenge

https://www.classtools.net/QR/decode.php?text=Are-you-eligible-for-BSG-if-you-are-20-years-old-and-in-full-time-education-and-are-not-getting-a-qualifying-benefit?&choe=UTF-8

Question 20 (of 26)

 


Guidance: QR Challenge

https://www.classtools.net/QR/decode.php?text=What-is-a-Social-Fund-Interest?&choe=UTF-8

Question 21 (of 26)

 


Guidance: QR Challenge

https://www.classtools.net/QR/decode.php?text=What-questions-would-you-ask-to-check-if-a-caller-is-responsible-for-a-baby?&choe=UTF-8

Question 22 (of 26)

 


Guidance: QR Challenge

https://www.classtools.net/QR/decode.php?text=What-are-the-deadlines-to-apply-for-Sure-Start-Maternity-Grant?&choe=UTF-8

Question 23 (of 26)

 


Guidance: QR Challenge

https://www.classtools.net/QR/decode.php?text=To-qualify-for-BSG,-on-what-date-Universal-Credit-has-to-be-awarded?&choe=UTF-8

Question 24 (of 26)

 


Guidance: QR Challenge

https://www.classtools.net/QR/decode.php?text=If-you-contact-DWP-regarding-BSG-enquiry-after-4-pm-and-DWP-Call-Handler-needs-to-call-you-back,-when-can-you-expect-a-call-back?&choe=UTF-8

Question 25 (of 26)

 


Guidance: QR Challenge

https://www.classtools.net/QR/decode.php?text=Can-a-caller-make-changes-to-an-account-on-behalf-of-a-client?&choe=UTF-8

Question 26 (of 26)