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Lack of accessibility
No useful phone app
Other phone apps are too general
App may not be available for their device (iPhone vs Android)
No useful information
Doctors cannot provide enough useful information
Most websites / apps may only be able to provide basic information
Information on a specific drugmay be hard to find
No pharmacies to consult
May be lack of pharmacists that would be able to give consultation
Pharmacies may require some form of payment for consultations
Pharmacies may not be close by so patient cannot consult for advice
Patient availability
May not have transportation to drive during specific hours to pharmacy
Patient may work during pharmacy business hours
Patient may lead a busy life and cannot ask for professional help
Patient does not know much about their medication