United Airlines
1) terrible customer service.
2) Ruined reputation.
3) Avoided like the plague.
4) Planes are understaffed
5) Irresponsible staff choices.
6) are recently starting stricter rules for emotional support and guide animals.
WestJet
1) Great deals for employees and customers.
2) amazing reputation
3) Great customer service.
4) Staff is positive
5) Donates gifts to people on christmas.
6) Is involved with the make a wish foundation.
7) Does job shadows for kids to set there dreams up for a future job that they love.
1) experience in the airplane business.
2) Both are well known.
3) both at one point were competitors.
Plane Co Branding.
(author: Joshua Richards)