QR Challenge: G4

Created using the ClassTools QR Treasure Hunt Generator

Teacher Notes

A. Prior to the lesson:

1. Arrange students into groups. Each group needs at least ONE person who has a mobile device.

2. If their phone camera doesn't automatically detect and decode QR codes, ask students to

• Download a QR reader (e.g. I-Nigma | NeoReader | Kaywa) onto their mobile devices
• Bring these devices into the lesson.

3. Print out the QR codes.

4. Cut them out and place them around your class / school.

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B. The lesson:

1. Give each group a clipboard and a piece of paper so they can write down the decoded questions and their answers to them.

2. Explain to the students that the codes are hidden around the school. Each team will get ONE point for each question they correctly decode and copy down onto their sheet, and a further TWO points if they can then provide the correct answer and write this down underneath the question.

3. Away they go! The winner is the first team to return with the most correct answers in the time available. This could be within a lesson, or during a lunchbreak, or even over several days!

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C. TIPS / OTHER IDEAS

4. A detailed case study in how to set up a successful QR Scavenger Hunt using this tool can be found here.

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Questions / Answers (teacher reference)

Question	Answer
1. State the salons procedure for each of the following: taking messages,making and recording appointments, client care at reception and personal safety	1
2. State the limits of your authority when dealing with each of the following: maintaining the reception area, attending to people and enquiries, making appointments and dealing with payment discrepancies	2
3. Outline your duties and responsibilities in relation to the Data Protection Act	3
4. Explain why it is important to take messages and pass them on to the right person at the right time	4
5. Describe the different questioning techniques that can be used	5
6. Explain the importance of maintaining client confidentiality	6
7. State who you should refer to with different types of enquiries	7
8. State who you should refer problems or enquiries to when working on reception	8
9. State the importnace of effective communication to the salons business	9
10. Describe the different questioning techniques that can be used	10
11. Describe how to deal with several cliens that are waiting during busy trading periods	11
12. For each of the following state how to : say things that suit the purpose of your discussion, speak clearly, show that you are listening clearly, adapt what you say to suit the situation.	12stae how to identify defects in products for retail sales
13. List 3 types of discounts and special offers	13
14. List four items of stationary that sould be kept at the reception area	14
15. Describe the methods of calculating payment at reception	15
16. Describe the security measures needed when taking cash and other payments	16
17. List the types of payment that you are authorised to accept	17
18. State what should be used to gain authorisation for payment cards	18
19. Describe how to identify suspected counterfeit payements for: cash, cheques and debit/credit cards	18
20. State how to deal with a client offering suspect tender or suspect non payment	19
21. Explain the consequences of failing to handle payments correctly	20
22. Describe the consequences of not making appointments correctly	21
23. State the systems available foe making payments	22

 

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