| Question | Answer |
| Information gathered form organisations own records | internal
|
Information gathered from outwith the business | external
| Information gathered by the business for a specific purpose | primary
| Old information that was gathered for a different purpose | secondary
| Type of information that can be read at a later date | written
| Type of information that is spoken or heard by someone else | oral
| Type of information that is presented through photographs | pictorial
| Type of information that is presented through graphs or charts | graphical
| Type of information that is presented through calculations | numerical
| Information that can be measured or counted | quantitative
| Information in the form of opinions or views | qualitative
| These stakeholders will use information to calculate return on investment | owners
| These stakeholders will use information to aid decision making | managers
| These stakeholders will argue for an increase in working conditions | employees
| These stakeholders will check the price before deciding to buy or not | customers
| These stakeholders will check to see if the business is creating new jobs | local community
| Using information to make predictions is also known as... | planning
| Using information to check how will the business is doing is also known as... | monitoring and control
| High quality information is used by managers to for... | decision making
| Where information is used against targets... | measuring performance
| Businesses use information to... | identify new business opportunities
| Items which can be seen and touched, such as a monitor and printer are also known as... | hardware
| Instructions in computer language eg word processing packages are also known as... | software |
