| Question | Answer |
| The people employed in a business are referred to as ______________ | human resources
|
What factors do not improve situations but they do keep situations from getting worse? | hygiene
| Allows employees to choose the work hours an days that are best for their personal lives | flextime
| The act of making a job more rewarding | job enrichment
| A classified ad will help a business owner _______ prospective employees. | recruit
| An amount of money an employee receives for every hour of work. | hourly/wages
| Extras that workers receive on a job. | benefits
| The study of how people relate to each other | human relations
| Skills that enable a manager to understand ideas | conceptual
| Managers that try to maintain total control over their whole operation | power-oriented
| Communication not involving words | nonverbal communication
| Process of building and maintaining relationships with people whose acquaintance could bring business opportunities | networking
| Process of allocating time effectively | time management
| A summary of work and academic history, skills and experience | resume
| Organization that represents workers in their dealings with employers | labor unions
| Theory that combines Theory X and Theory Y | Theory Z
| Process of judging how well an employee has performed the duties and responsibilities associated with a job. | performance evaluation |
