"Marketplace Review Game": HTML5 Crossword

Across

3. Where do you go to add a new listing into your account? (3,1,7)
5. This is something that you pull when you need assistance on a case. (5,4)
7. What is the internal name for the Professional Selling Account that will appear in a Paragon case? (6)
9. Which seller account type has a monthly subscription fee of $39.99 USD? (12)
11. What does ASIN stand for? (6,8,4,6)
12. You would submit this request if you need to reach out to an internal technical team. (7,6)
14. This is an internal note that we place onto a case detailing the action we have taken, a summary of the seller issue, and other details. (10)
15. This is a status that an account is in when a seller is going through the registration process for opening a new account, but has not yet completed the process. (7,5)
16. What do we call a product that has different colors and sizes available for sale? (9)

Down

1. What is the inactive listing that holds all of the child listings together in a variation called? (6,7)
2. This is a process that helps verify the identity of sellers. (6,8,12)
4. What is the internal name for our Help Page pop out in Seller Central? (6)
6. What is the correct status that we place a case in when we need additional information from the Seller? (7,8,6)
8. What is the name of the resource we use to locate our SOPs? (9,6)
10. Which seller account type has a per item fee of $0.99 USD? (10)
13. What is our case management system called? (7)