"SB Care Wave 10 - BTC Review": HTML5 Crossword

Across

2. Allows voice communication to be delivered over the Internet. (4)
3. Voice data has priority over Internet and TV so that voice quality is consistently crystal clear. (7,2,7)
4. Enable incoming calls to simultaneously ring on up to 10 numbers of your choosing. (12,4)
5. Reroute incoming calls to additional phone numbers that you can program in a predetermined sequence (Ex. desk phone, then cell phone, then home phone) (4,2,6,2)
8. Combines Auto Attendant, Hunt Group and Music on hold with one business line. (7,5,6)
10. Allows you to manage your Bell Total Connect feature settings from your smartphone. (6,3)
11. This product delivers the same unbeatable phone quality and reliability we learned about with our traditional voice services, plus tons of new, easy-to-use features. (4,5,7)
12. This type of equipment is not compatible with BTC which is described to have multiple lines in one handset. (5,6)
14. An automated receptionist, similar to a mini IVR. (4,9)
16. Customers will be able to set up the calling features included in Service through the _____. (3,6)

Down

1. Seamlessly transfer an active call from your mobile device to your desk phone and vice versa. (6,11)
2. Voicemail messages are sent directly to your inbox as an audio file. (9,2,5)
6. Delivers unified communications capabilities to desktop computers, laptops, and desk-based phones. (7,3)
7. Distributes incoming calls to an assigned group of employees and allow the incoming calls to automatically roll over to the next available line. (4,5)
9. Manage and configure calling features for each user via on online portal. (4,10)
13. Make and receive calls anywhere while appearing as though you’re working from your office. (6,6)
15. This package is ideal for Lobby phones and fax machines. (5)