"TICKET TOPICS-CHOOSE THE CORRECT ONE": HTML5 Crossword

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5. FILL THE MISSING WORD IN THE FOLLOWING SUBTOPIC 'DISPUTE (...) OR ADDITIONAL INVOICE' (9)
6. FINISH THE NAME OF SUBTOPIC: REPORT SHORTPAID/OVERPAID (...) (7)
10. WHICH SUBTOPIC DO WE USE FOR CALENDAR SYNCHRONIZATION? (23)
13. UNDER WHICH TOPIC CAN WE FIND SUBTOPIC: INFORMATION ABOUT PROMOTIONS AND DEALS? (5)
15. WHAT'S THE PRIZE WE GIVE TO PARTNERS WITH HIGH REVIEW SCORES? (17)
16. BSB STANDS FOR 'BOOKING SPONSORED (...)? (7)

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1. SET CANCELLATION FEE EXCEPTIONS FALLS UNDER WHICH TOPIC? (21)
2. WHAT DOES POIP STAND FOR? (21)
3. UNDER WHICH TOPIC CAN WE LOG NOTES ABOUT GENIUS AND PREFERRED PARTNER PROGRAM? (21)
4. REISSUE INVOICE AFTER COO SUBTOPIC FALLS UNDER WHICH TOPIC? (7)
7. UNDER WHICH TOPIC CAN WE FIND THE SUBTOPIC: SET PROPERTY STATUS TO OPEN/BOOKABLE? (15)
8. WHICH SUBTOPIC DO WE USE IF WE GUIDE PARTNER TO ADD USERS TO THEIR EXTRANET? (20)
9. WHICH IS THE MISSING WORD IN THIS SUBTOPIC 'INFORMATION ABOUT (...) CUSTOMER AUTHENTICATION (SCA)' (6)
11. FILL IN MISSING WORD IN THIS SUBTOPIC: QUESTIONS ABOUT WEBMARKETING AND 3RD PARTY/(...) (17)
12. UNDER WHICH TOPIC CAN WE FIND A TICKET 'DAC7 REPORT'? (10)
14. FILL THE MISSING WORD IN THE FOLLOWING SUBTOPIC 'INFORMATION ABOUT (...) TO ACCESS PERSONAL DATA' (5)