"Betway Crossword": HTML5 Crossword

Across

4. The team who is attempting to score (0,7,0)
6. A contract between a business and its customers that defines the level of quality expected from the business (0,3)
9. Is a popular US sport that usually has 48 minutes of gameplay - four 12 minute quarters with 15-minute halftime in the middle (0,10)
11. An intentional language that clearly identifies problem-solving behaviors (0,9)
12. One of the Betway values (0,14,0)
14. VIP customers (0,3)
15. a limit placed on sharp players to limit their wagers (0,5,6)
17. Pertains to the most basic form of sports betting where you place a bet on who you think will win the matchup (0,5,4)
18. Excessive gambling that negatively affects physical or mental health, work, finance, and relationships (0,7,8)

Down

1. Is an agent tool used to communicate to a customer or create tickets for escalation (0,7)
2. One characteristics of Betway's "tone of voice" (0,6)
3. Option that is player initiated that restricts their ability to play on site (0,4,9)
5. Signifies the end of season playoff for MLB (0,5,6)
7. The industry of online gambling that involves risking something of value on an uncertain event in the hope of winning something of greater value (0,7)
8. One of Betway's current competitors in the sportsbook space (0,5,5)
10. Is using words to set up an expectation of good experience (0,8,11)
13. Director of Customer Relations (0,8)
16. Is an agent tool used to research on the details of a sports bet made by a customer (0,5)